DesktopSupport (L2) Feild job 2+yrs experience
Published date: 2026/11/07
- Location: India
Desktop Support o Troubleshooting desktop / laptop OS issues. o Support for standard software issues, workstation Software image(s), base Software components, Hardware devices and components that comprise the standard desktop Hardware. o Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors. o Installation / re-installation / configuration of systems, printers, scanners. o Configure desktop and laptop as per the desktop/laptop standardization policies of customer. o Installation / re-installation / configuration of in-scope client software / applications o Installation / configuration of e-mail clients o Troubleshooting e-mail client related issues o Troubleshooting printer / scanner related issues o Troubleshooting issues related to standard office software’s (MS Office Word, Xls, PowerPoint etc.) and internet client o Support for local area network issues (LAN), DHCP client o Install antivirus software and check virus definition auto updates o Install approved patches onto desktops / laptops. o Configure Print Queues for Servers / Users / Groups o Troubleshoot print queue related issues o Configure appropriate rights and permissions for accessing printers Remove virus from respective desktop / laptop with the antivirus software
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