Desktop Support Technician
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Desktop support technician specializing in the support of Apple Mac-based systems, related software, and peripherals.
Experience with the integration of Mac-based systems into a Windows-based corporate environment is a must.
Experience with products such as Casper and Centrify is highly desired.
Desktop Support is responsible for supporting the hardware of all desktops & laptops as well as the peripherals that are connected.
In addition to the hardware, there is ownership in level 1 & 2 application support on those machines.
Desktop Support is responsible for Level 1 & 2 support on the phones & network and owning support from the switch port to the desk, including the physical phones.
The support also covers conference rooms for all of the A/V equipment which includes projectors & video conference equipment.
Desktop Support also engineers solutions such as image creation & distribution, testing for other support teams, testing of any technical piece that touches the desktop and responsible for picking new standards & support models.
JR009494
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Experience with the integration of Mac-based systems into a Windows-based corporate environment is a must.
Experience with products such as Casper and Centrify is highly desired.
Desktop Support is responsible for supporting the hardware of all desktops & laptops as well as the peripherals that are connected.
In addition to the hardware, there is ownership in level 1 & 2 application support on those machines.
Desktop Support is responsible for Level 1 & 2 support on the phones & network and owning support from the switch port to the desk, including the physical phones.
The support also covers conference rooms for all of the A/V equipment which includes projectors & video conference equipment.
Desktop Support also engineers solutions such as image creation & distribution, testing for other support teams, testing of any technical piece that touches the desktop and responsible for picking new standards & support models.
JR009494
Next Job Posting
Social Share
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