Deputy Manager Customer Support

Published date: 2024/01/10
  • Location: Maharashtra , Mumbai , India
Support Customer for Flying & Product

Reduction of TAT for service - Improve the customer touch points, Service timeline, Response time to resolution on issues

Improve Customer responsiveness - Reduce current order delivery lead time, Data flow from order receipt to delivery to collection till support

Continuous engagement with customer

Improve Existing product reliability improvement

Coach and Mentor peers and CFT members

Technical/ B.E Background

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Company Name: IdeaForge

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