Deputy Branch Manager (Manager
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
• Review & monitor AOF rejection cases, account closures, overdue FD & FD maturity data and renewals thereof.
• Scrutinize and verify customer requests, AOFs as per prescribed checklist before dispatching for processing.
• Informing customers in case of rejections, if any.
• Daily checking of common pending folder of the branch and individual employees to ensure.
• that no customer request is pending with the staff along with random drawer audits.
• Load balancing among desks.
• Regular monitoring of pending tokens through Admin login.
• Analysis to understand employee level productivity & Daily roistering.
• Leave planning & Training calendar.
• Ensuring adherence to Corporate Attire policy and Grooming guidelines by all staff members Compliance & Risk.
• Ensure operations, risk control and process adherence at branches.
• Branch Audit scores.
• SOAX Audit scores.
• Fraud prevention.
• Ops risk monitoring
• RBI audits, inspections and incognito visits.
• Branch Profitability.
• Maintain optimal cash holding at branch so as to ensure minimal cost of cash holding.
• Tracking big ticket opex line items in Branch P&L – Rentals, Electricity, Employees etc and taking action if required.
• Ensure timely recovery of interest and service charges.
• Capability Building & Manpower Management.
• Identify training needs.
• Inculcate self learning culture among employees
• Scrutinize and verify customer requests, AOFs as per prescribed checklist before dispatching for processing.
• Informing customers in case of rejections, if any.
• Daily checking of common pending folder of the branch and individual employees to ensure.
• that no customer request is pending with the staff along with random drawer audits.
• Load balancing among desks.
• Regular monitoring of pending tokens through Admin login.
• Analysis to understand employee level productivity & Daily roistering.
• Leave planning & Training calendar.
• Ensuring adherence to Corporate Attire policy and Grooming guidelines by all staff members Compliance & Risk.
• Ensure operations, risk control and process adherence at branches.
• Branch Audit scores.
• SOAX Audit scores.
• Fraud prevention.
• Ops risk monitoring
• RBI audits, inspections and incognito visits.
• Branch Profitability.
• Maintain optimal cash holding at branch so as to ensure minimal cost of cash holding.
• Tracking big ticket opex line items in Branch P&L – Rentals, Electricity, Employees etc and taking action if required.
• Ensure timely recovery of interest and service charges.
• Capability Building & Manpower Management.
• Identify training needs.
• Inculcate self learning culture among employees
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