Demo Services Engineer

Do you want to work for Coupa Software, the world's leading provider of cloud-based spend management solutions? Were a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, were building a great company that is laser focused on three core values:1. Ensure Customer Success Obsessive and unwavering commitment to making customers successful.2. Focus On Results Relentless focus on delivering results through innovation and a bias for action.3 Strive For Excellence Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.The Sales Demo Support Engineer is part of the Pre-Sales Demo Development, Operations and Support Team which enables Coupas global team of Value Solutions Consultants (VSCs) to deliver deal-winning demonstrations. They explain to prospective customers how Coupas broad suite of solutions can help them achieve savings and efficiencies in Spend Management. The Sales Demo Support Engineer will play a critical role in ensuring our demo environment is high-availability and has the data necessary to showcase Coupas latest products and features in a three times per year release cycle.This person needs to be a strategic thinker who can prioritize and communicate effectively with the super-sharp employees in the company. He or she must be able to work collaboratively with many of the functional groups in Coupa to get the job done - Product Management, Engineering, Operations, etc. This person must love learning about products and how to make them shine in front of customers working thru issues like Production versus Demo environments and how to integrate the products of newly acquired companies. We need a unicorn...someone who can be both business-minded and technically-adept.Responsibilities: Collaborate with the Sales Demo Development and Support Team to manage the Demo Environment infrastructure including master project management, new product evaluations and testing.Become an expert at Coupas products and help the VSCs utilize their personal demos for deal-closing live presentations.Help the company scale by identifying and leading technical or process improvement projects that root out inefficiencies and grow our custom-demo capabilities.Provide support for VSCs as needed to support sales cycle success.Partner with the Product Teams and Operations to ensure high-quality, high-reliability demosRequirements: 1-3 years' experience in a Support, Sales Ops, technical account management, pre-sales support or implementation role.Experience implementing, training or supporting B2B Software as a Service -- preferably in the FinTech space (ERP, Procurement, Finance, Accounting, Contracts, Sourcing).Strong English written and verbal communication skills.Strong track record of creating impactful documentation, sales collateral or instructional materials including presentations and online training.Experience configuring software for demonstrations is a plus.Experience creating instructional materials including technical writing, presentations and screencasts is a plus.Excellent time management