Debt Management-Collection Officer-Cards Flow

Group Company: HDFC Bank Limited Designation: Debt Management-Collection Officer-Cards Flow (159_1743_100106) Office Location: (IT PARK) NAGPUR Nagpur (Branch) Position description: Training Officer - Assets Primary Responsibilities: • Collation of data for Trainers as per requirements for, IIBF training, Certification, and trained status, LMS, CSAT, Click to Call, Code of Conduct refreshers, attendance, recordings and Feedback • Infographic reports, Attrition calling and collation Complaint tracker, Certificates audit, • Accurate and timely submission of MIS / data as per activities above Extraction of reports from applications of IDMS, CSAT, LMS and any other applications / systems • Accurate extraction and tabulation of the data extracted as per defined process. • Storage of the reports as per defined process (Hard & soft form as applicable) • Maintenance of all records in soft copy as well as hard copy formats as defined by the Bank • Maintain accuracy & timeline in submission of information in content. Additional Responsibilities: • Data Collation and MIS Reporting Team • Reporting Designation: • Reporting Department: Educational qualifications preferred • Category: Bachelor's Degree • Field specialization: • Degree: • Academic score: Pass • Institution tier: Any Required Certification/s: Required Training/s: Required work experience • Industry: Banking/NBFC Preferred • Role: Collections-Sales-Training • Years of experience: 0 to 2 Key Performance Indicators: Data and MIS Management Required Competencies: Result-Oriented Required Knowledge: Excel and MS office Required Skills: Analytical skills Required abilities • Physical: NA • Other: Work Environment Details: Specific requirements • Travel: • Vehicle: • Work Permit: Other details • Pay Rate: • Contract Types: Permanent • Time Constraints: • Compliance Related: • Union Affiliation: No