DBS Bank Ltd

With a startup spirit and 110,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are ambitious enough to reinvent it. Come, transform with us. Inviting applications for the role of Assistant Vice President -Banking Operations The role of a Global operating leader in Genpact is a high visibility role with an accelerated career path and immense growth potential. We are looking for a self-starter who is upbeat, agile, and can effectively lead operating teams, enabling them to deliver compelling financial outcomes while improving efficiency. In this role, you will: · Own end-to-end client service delivery and P&L · Drive and lead new/existing relationships with a set of valuable clients leading to a balanced P&L · Work closely with client CXO’s and process owners, Genpact operating teams and global relationship managers for key accounts · Develop a strategy for winning and transitioning new deals while running and growing the existing relationships · Be responsible for ensuring the right solution is proposed for new deals, actively participating in the deal process, aiding and enabling robust transitions, delivering ongoing client happiness through consistent high class service delivery, and thereby ensure high NPS, cross sell and profitability · Follow a structured road map beyond 18 to 24 months to tackle bigger leadership roles for the vertical · Own the way in implementing new technologies in operations and display a strong executive presence