Database Administrator

Published date: 2024/01/10
  • Location: Gurugram, Haryana, India
Full–time
Job Details
Full-time6 hours ago

Full Job Description
ob Summary

An excellent opportunity for a Change Management Coordinator looking for a long-term opportunity, growth and flexible work environment within Database Services team. In this capacity, the responsibilities will include:

Review, validate, approve and align DBA resources to Change Requests received by Database Services team

Provide administrative assistance and monitor DBA Change Management process effectiveness

Education and Experience

This position requires a Bachelor degree in Computer Science, Engineering or Information Technology OR proven commercial Change Management experience.

2-3 years of experience in a Change Management role, preferably with basic understanding of common database technologies (like Oracle/SQL Server).

At Marsh McLennan, we understand the complexity, and the reality, of the modern career path. If your experience looks a little different from what we have identified and you think you would be a great fit for the role, we would love to hear from you.

We will rely on you to:

Review, validate, approve and align DBA resources to Change Requests received by Database Services team

Prioritize changes and confirm change initiator’s assessment of emergency status, priority and impact settings

Assist in the day to day scheduling and processing of Change Requests

Ensure that standardized methods, processes and procedures are used for all Changes

Provide administrative assistance and monitor process effectiveness

Participate in process evaluation and improvement activities

Escalate Change Management issues to management

Continually identify opportunities for automation and efficiencies

Prepare and distribute meeting documentation

Manage change communications

Review and maintain process documentation

Educate process participants on the process and supporting procedures & tools

What you need to have:

In depth understanding of Change Management processes

Experience in using IT service Management/ Service Desk tools (like ServiceNow)

Basic understanding of common database technologies (like Oracle/SQL Server) is a plus

Strong critical thinking, organizational, interpersonal communication, multi-tasking and prioritizing skills

Excellent attention to detail

A strong customer focus and people skills

Enjoy working in a fast pace, ever changing work environment

Flexible in terms of working hours

Ability to solely work remotely while being actively part of the Database Services team
Company Name: MMC Corporate

Apply

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