Data Scientist-Cx Analytics
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Role/ Job Title: Data Scientist - Cx Analytics
Function/ Department: Data & Analytics
Place of Work: Mumbai
Roles & Responsibilities
• Leverage advance analytics techniques to map customer behaviors
• Robust understanding of data and fields required or analysis
• Able to understand business perspective and proactively identify solutions with business problem of ensuring best customer experience
• Innovate analytical solutions through developing models leveraging advance ML/AI algorithm for improved business performance
• Apply relevant Analytics algorithm to get actionable insights from internal / external data
• Liaise with Business and Tech teams to lead initiatives for ensuring adequate data capture and structured data storage
• Partner with Tech teams to create deployment roadmap
• Work with cross functional stakeholders to increase adaption of analytics in decision making
• Has an innate orientation to be aware of how one contributes to the larger vision of the Bank
Key Success Metrics
• Development analytical tools and deployment
• Business use cases
Educational Qualifications
Graduation: Bachelor’s in engineering /Technology / Math’s / Data Science / Business / Computers / Management
Function/ Department: Data & Analytics
Place of Work: Mumbai
Roles & Responsibilities
• Leverage advance analytics techniques to map customer behaviors
• Robust understanding of data and fields required or analysis
• Able to understand business perspective and proactively identify solutions with business problem of ensuring best customer experience
• Innovate analytical solutions through developing models leveraging advance ML/AI algorithm for improved business performance
• Apply relevant Analytics algorithm to get actionable insights from internal / external data
• Liaise with Business and Tech teams to lead initiatives for ensuring adequate data capture and structured data storage
• Partner with Tech teams to create deployment roadmap
• Work with cross functional stakeholders to increase adaption of analytics in decision making
• Has an innate orientation to be aware of how one contributes to the larger vision of the Bank
Key Success Metrics
• Development analytical tools and deployment
• Business use cases
Educational Qualifications
Graduation: Bachelor’s in engineering /Technology / Math’s / Data Science / Business / Computers / Management
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