Data Entry Call Center Back Office
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Identify and assess customers needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Can handle Jaipur customers complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Participate in engagement campaigns to potential and existing clients to increase growth opportunities in Jaipur Assist office staff with client credit applications and transaction processing Fulfilling the clients necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Cross selling of partners BFSI products in Jaipur. Eligibility Requirement for Tele-Caller Job in Jaipur: Freshers and experience candidates from Jaipur both can apply If someone having Tele calling or BPO experience should be perfect fit. Can Speak in Rajasthan local language Rajasthani or Hindi, English Good knowledge of relevant computer programs and telephone systems Excellent communication and presentation skills Should be local from Jaipur RJ
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