Data Center Operator
Published date: 2024/01/10
- Location: bengaluru, Karnataka, India
Job details
No matching job preferences
Job type
Full-time
Full Job Description
This Data Centre Operator position is part of a 24 x 7 support team that monitors simple and complex applications, batch processing streams, servers, services, and network elements.
The role is expected to review triggered alerts and react according to process, assist with improving alerts and manage triage & troubleshooting calls as a facilitator/coordinator for expert resources.
You will be expected to provide updates to external clients and internal departments on the status of on-going alert activities.
Be available in a call queue to provide assistance to vendors and customers, both internal and external. Create, update, and resolve Incident tickets in the Jira ticketing system.
Hiring Insights
Job activity
Posted 1 day ago
ACI Worldwide
No matching job preferences
Job type
Full-time
Full Job Description
This Data Centre Operator position is part of a 24 x 7 support team that monitors simple and complex applications, batch processing streams, servers, services, and network elements.
The role is expected to review triggered alerts and react according to process, assist with improving alerts and manage triage & troubleshooting calls as a facilitator/coordinator for expert resources.
You will be expected to provide updates to external clients and internal departments on the status of on-going alert activities.
Be available in a call queue to provide assistance to vendors and customers, both internal and external. Create, update, and resolve Incident tickets in the Jira ticketing system.
Hiring Insights
Job activity
Posted 1 day ago
ACI Worldwide
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