Data Analyst - Cx

Full Job Description
Role/Job Title: Data Analyst

Business: Data & Analytics

Function/Department: Data & Analytics

Place of Work: Mumbai

Job Purpose:
'The Data Analyst role

'- Identifies business needs

builds analytical tools
Develop test strategies
Supports Senior Analysts & Lead Analyst in delivering business outcome
Roles & Responsibilities:
'- Identify and scope business requirements and priorities through rigorous information gathering and analysis as well as clarification of the solutions, initiatives and programmes to enable effective delivery.

Design analytics techniques to meet current and future business needs.
Robust understanding of data and fields required or analysis.
Understanding of analytical framework and map it with data available
Develop a test strategy and systematic test procedures to verify and ensure that solution meets its design specifications
Develop, select and apply algorithms and advanced computational methods to enable systems to learn, improve, adapt and produce desired outcomes or tasks.
Displays the ability to approach existing situations and problems in a new manner and creates innovative solutions
Challenges the status quo to bring about continuous improvement in performance, drives changes that would have a positive impact on the organization
Works to achieve goals and objectives and shows a strong drive to follow through and complete what was started.
Recognizes the complex interrelationships among business activities and understands the "big picture" of how decisions impact the overall business, outcomes and processes
Has an innate orientation to be aware of how one contributes to the larger vision of the Bank
Key Success Metrics:
'- Analytical tools

Business cases and data analysed