Customer Voice Technical Process BPO Call Centre
Published date: 2024/01/10
- Location: Ahmedabad, Gujarat, India
Technical Support
Good Communication Skills, Presentation Skills, Interpersonal Skills
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·ÂÂÂÂÂÂÂÂÂExcellent Soft Skills
·ÂÂÂÂÂÂÂÂÂHardware/ networking/ Laptop/ desktop/ OS/ VPO/ Blackberry /or System, Product, Process Knowledge
·ÂÂÂÂÂÂÂÂÂProcess Expert - Knowledge & Delivery in BPO/ Call Center/ Call Centre
·ÂÂÂÂÂÂÂÂÂIdentify process level gaps & analyze root cause of complaints
·ÂÂÂÂÂÂÂÂÂCandidate should have 0-5 year of experience in Customer Support Voice Process.
·ÂÂÂÂÂÂÂÂÂRegularly updating training modules
·ÂÂÂÂÂÂÂÂÂShould be open to work in Night shifts.
Good Communication Skills, Presentation Skills, Interpersonal Skills
Â
Â
·ÂÂÂÂÂÂÂÂÂExcellent Soft Skills
·ÂÂÂÂÂÂÂÂÂHardware/ networking/ Laptop/ desktop/ OS/ VPO/ Blackberry /or System, Product, Process Knowledge
·ÂÂÂÂÂÂÂÂÂProcess Expert - Knowledge & Delivery in BPO/ Call Center/ Call Centre
·ÂÂÂÂÂÂÂÂÂIdentify process level gaps & analyze root cause of complaints
·ÂÂÂÂÂÂÂÂÂCandidate should have 0-5 year of experience in Customer Support Voice Process.
·ÂÂÂÂÂÂÂÂÂRegularly updating training modules
·ÂÂÂÂÂÂÂÂÂShould be open to work in Night shifts.
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