Customer support/Telecaller/BPO voice process
Published date: 2026/11/08
- Location: Bengaluru , Karnataka, India
Job description Dear Aspirant, Hiring for International bpo / Customer Support Associate & Sr. Customer support associate for Freshers Candidates . 2way free transport LOOKING FOR IMMEDIATE JOINERS. - ONE DAY INTERVIEW PROCESS. HIRING FOR 10 DIFFERENT MNC BPO'S- FREE JOB PLACEMENT. Spot Offer!! One day Interview Process HR OPS Round For more information Contact HR Divya @ 9513644110 Email [Confidential Information] Roles and Responsibilities : Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members. Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives. Requirements and Skills Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases For more information Contact HR Divya @ 9513644110 Email to [Confidential Information
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