Customer Support | Web Chat - BPO
Published date: 2024/01/10
- Location: Kolkata, West Bengal, India
Customer Support Web Chat - BPO (Nonvoice) - Kolkata
2coms Location : Kolkata (700135) - , Salary : 100000 - 300000Type : PermanentMain Industry : Job ID : 127160841Company : 2comsPosted On : 17 May 2023 Hiring for International webchat process in a top leading MNC ITES / BPO co.
Customer service experience professionals with min of 9 months and above experience can apply
Job Title : Web Chat
Requirements
Candidate should have min 9 months and above customer service experience with excellent communication skills.
1.Good Communication skills.
2.Handling chats which involves working in different time zones.
3.Handling multiple chats and initiate the right responses to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English - both in verbal and written communication skills.
6.Knowledge of customer service principles and practices.
7.Good technical knowledge
Qualification : Graduate / PG
All the Qualification is from the Regular course only.
There should not be more than 2 years Gap (Education + Career)
Benefits
Cab Facility+ Incentive
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Share :
2coms Location : Kolkata (700135) - , Salary : 100000 - 300000Type : PermanentMain Industry : Job ID : 127160841Company : 2comsPosted On : 17 May 2023 Hiring for International webchat process in a top leading MNC ITES / BPO co.
Customer service experience professionals with min of 9 months and above experience can apply
Job Title : Web Chat
Requirements
Candidate should have min 9 months and above customer service experience with excellent communication skills.
1.Good Communication skills.
2.Handling chats which involves working in different time zones.
3.Handling multiple chats and initiate the right responses to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English - both in verbal and written communication skills.
6.Knowledge of customer service principles and practices.
7.Good technical knowledge
Qualification : Graduate / PG
All the Qualification is from the Regular course only.
There should not be more than 2 years Gap (Education + Career)
Benefits
Cab Facility+ Incentive
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Share :
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