Customer Support Voice
Published date: 2024/01/10
- Location: Gurgaon, Haryana, India
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Customer Support Voice
2
2coms
Gurugram, Haryana
Apply on Able Jobs
13 hours ago
Full–time
Hiring for International Voice process in the leading MNC @Gurgaon!!!!!!
Looking for Any UG / Graduate having experience in customer service who can :
• Assist customers via the inbound / outbound calls received.
• Meet required criteria for call quality standards.
• Maintain customer relations with a high degree of internal and external customer service.
• Possess effective problem solving skills to ensure timely problem recognition and resolution.
• Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures.
• Recording and updating customer information via the organization’s internal systems.
• Resolving customer queries at first point of contact.
• Influencing and negotiating with customers to ensure a satisfactory outcome for both the company and the customer.
• Ensure call handling and service quality is maintained. Requirements Qualifications:
Regular Graduate with 1 year & above experience
High School pass out or Under graduate with 18months and above experience in international voice
Customer Support Voice
2
2coms
Gurugram, Haryana
Apply on Able Jobs
13 hours ago
Full–time
Hiring for International Voice process in the leading MNC @Gurgaon!!!!!!
Looking for Any UG / Graduate having experience in customer service who can :
• Assist customers via the inbound / outbound calls received.
• Meet required criteria for call quality standards.
• Maintain customer relations with a high degree of internal and external customer service.
• Possess effective problem solving skills to ensure timely problem recognition and resolution.
• Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures.
• Recording and updating customer information via the organization’s internal systems.
• Resolving customer queries at first point of contact.
• Influencing and negotiating with customers to ensure a satisfactory outcome for both the company and the customer.
• Ensure call handling and service quality is maintained. Requirements Qualifications:
Regular Graduate with 1 year & above experience
High School pass out or Under graduate with 18months and above experience in international voice
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