Customer Support Voice

Profile - Customer Support Representative
Job Location - Mansarovar, Jaipur
Inbound/ outbound Voice/chat Process
Min. Qualification - 12th pass
12th passed/UG/Graduate are eligible
Work From Office
6 days of working with Rotational Shift

Roles & Responsibilities:
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.

Desired candidate profile:

Spoken good communication skills ,level of customer service and maximizing productivity.
Good verbal, written and listening skills (English).
Understands details of several functions to provide quality service.
Carefully write/type messages to ensure professional tone
\*Interview mode : Offline / telephonic

Thanks & Regards
Contact Info:
Nishtha HR - +91____#####
HR Team

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹216,000.00 - ₹384,000.00 per year

Schedule:
• Day shift
• Rotational shift
• US shift

Ability to commute/relocate:
• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:
• Higher Secondary(12th Pass) (Preferred)

Experience:
• Customer service (Preferred)
• total work (Preferred)

Language:
• English (Preferred)

Speak with the employer
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