Customer Support Voice

Our fast-growing company seeks a high-functioning, energetic member to join the Business Development team, full-time. Your role as a Business Development Associate (BDA) will be setting appointments with business decision-makers in the business C-suite (CEO, CFO, HR executive, HR manager, Benefits administrator) through communication. BDAs are responsible for gathering and analyzing information, creating materials, and making sure meetings are successful. The BDA must keep up with industry information and analyze current prospects in-depth to develop and maintain a strong pipeline of prospects.
Tasks And Responsibilities (including But Not Limited To)
• Helps identify and develop strategic relationships with potential customers or partners
• Talks to C-suite executives and decision-makers at a high-level
• The goal of setting monthly or quarterly appointments is met
• Drives attendance at marketing and sales events in the area
• Develops a strong pipeline of new clients
• Forecasting each call and providing detailed feedback
• Ensures that data is entered and maintained in the CRM system
• Utilizes CRM's "Activities" consistently
• Assists with PR, marketing, and sales initiatives across the company

Qualifying Skills And Requirements
• Ability to predict opportunities and to penetrate new markets regularly
• Efficient oral and written communication
• Ability to deliver a powerful presentation to small and large groups
• Good interpersonal skills, including the ability to communicate with and influence internal partners
• Analytical and problem-solving skills
• Adaptability to robust environments
• Organizing skills are a must
• Be self-motivated, tenacious, and self-reliant

Knowledge And Experience
• Experience in IT organizations with 2+ years is preferred
• Experience in managing client relationships
• Detailed knowledge in sales prospecting
• Thorough understanding of sales pipeline
• Superior Customer Service Focus and relationship management.
• Organization and Prioritization skills in an independent setting.
• Prefer familiarity with databases, Microsoft Office, and contact management tools
• A bachelor's degree is preferred.

The organization is evolving quickly, looking across its businesses and brands and taking bold steps to meet customers' needs as they change. We are setting the stage for an exciting future.
Eligibilities
Responsibilities