Customer Support Voice
Published date: 2026/11/08
- Location: Mumbai, Maharashtra, India
Location: Lower Parel, Mumbai
Experience: 0 - 3 years
CTC: 3 - 4 lac pa.
Main Job Tasks and Responsibilities:
Provide accurate and timely responses to CeX’s customers via email and/or Social Media platforms.
Respond to customer inquiries by properly understanding the inquiry and providing a suitable response in keeping with the company’s policies.
Communicate with internal & external departments to resolve customer contacts.
Escalate potential issues to line managers & stakeholders.
Maintain knowledge of team processes and procedures.
Experience:
Customer service experience.
High standard of English writing.
Strong analytical skills.
Product knowledge would been beneficial but not essential.
• **Freshers are also welcome***
Key Competencies:
Strong communication skills
Customer centric
Problem analysis and solving
Ability to show initiative and be proactive.
Strong planning and organisational skills.
Apply: Interested candidates can directly email us their updated resume to ***@*.com . For additional information call us at +91____#####/ +91____#####/ +91
Experience: 0 - 3 years
CTC: 3 - 4 lac pa.
Main Job Tasks and Responsibilities:
Provide accurate and timely responses to CeX’s customers via email and/or Social Media platforms.
Respond to customer inquiries by properly understanding the inquiry and providing a suitable response in keeping with the company’s policies.
Communicate with internal & external departments to resolve customer contacts.
Escalate potential issues to line managers & stakeholders.
Maintain knowledge of team processes and procedures.
Experience:
Customer service experience.
High standard of English writing.
Strong analytical skills.
Product knowledge would been beneficial but not essential.
• **Freshers are also welcome***
Key Competencies:
Strong communication skills
Customer centric
Problem analysis and solving
Ability to show initiative and be proactive.
Strong planning and organisational skills.
Apply: Interested candidates can directly email us their updated resume to ***@*.com . For additional information call us at +91____#####/ +91____#####/ +91
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