Customer Support Team Leader

Published date: 2026/11/07
  • Location: Jaipur, Rajasthan, India
Urgent Hiring Team Leader minimum 1 year Team leader bpo voice
Responsibilities: Team Management II Performance Improvement II Customer Satisfaction

• Manage a team of customer support agents and executives
• Resolve customer complaints and follow-up to check if an action has been taken
• Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results
• Gain a comprehensive knowledge of products, services, procedures and guidelines and...
Company Name: Teleperformance

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