Customer Support Specialist
Published date: 2024/01/10
- Location: Bengaluru , Karnataka, India
We are Hiring For Flipkart
Designation : Customer Support Specialist
Process : E-Commerce (Flipkart)
Qualification: Graduate can apply
Shifts : Rotational, 6 days working
Job Location : Rukmani Colony, Shivanchetti Gardens, Bangalore, 560042
Work Mode : Work From Office
Skills : Excellent spoken English/Hindi and typing speed
Salary Package : 2.4 LPA for experienced (Min 1 Year relevant experience on papers)
Quarterly Incentives upto 4k
Interview Mode : Face to Face/Virtual
Joining : Immediate
Roles and Responsibilities-
*Respond to customer queries via voice, understand & provide solution
*Identify customer needs
*Maintain quality communication
*Monitor customer complaints and reach out to provide assistance
*Inform customers about new features and functionalities
*Gather customer feedback and share with respective team
Job Types: Full-time, Regular / Permanent
Salary: ₹20,300.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Rotational shift
Supplemental pay types:
Performance bonus
Quarterly bonus
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
Any: 1 year (Required)
Language:
English (Required)
Hindi (Required)
Designation : Customer Support Specialist
Process : E-Commerce (Flipkart)
Qualification: Graduate can apply
Shifts : Rotational, 6 days working
Job Location : Rukmani Colony, Shivanchetti Gardens, Bangalore, 560042
Work Mode : Work From Office
Skills : Excellent spoken English/Hindi and typing speed
Salary Package : 2.4 LPA for experienced (Min 1 Year relevant experience on papers)
Quarterly Incentives upto 4k
Interview Mode : Face to Face/Virtual
Joining : Immediate
Roles and Responsibilities-
*Respond to customer queries via voice, understand & provide solution
*Identify customer needs
*Maintain quality communication
*Monitor customer complaints and reach out to provide assistance
*Inform customers about new features and functionalities
*Gather customer feedback and share with respective team
Job Types: Full-time, Regular / Permanent
Salary: ₹20,300.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Rotational shift
Supplemental pay types:
Performance bonus
Quarterly bonus
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
Any: 1 year (Required)
Language:
English (Required)
Hindi (Required)
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