Customer Support Specialist

Published date: 2024/01/10
  • Location: Jaipur, Rajasthan, India
Elite Business Solution is hiring in Jaipur Rajasthan

Position Title: Customer Support Specialist

Reports to: Team Leader Function: Operations

Location: Jaipur, India

Campaign: International Process

Responsibilities:
• Provide end-to-end service support to our customers.
• Attend to customer queries, issues and grievances over phone, email & live chat.
• Work with internal teams to resolve customer issues promptly.
• Gather and pass on the feedback from customers to product development teams.
• Proactively engage with customers to enhance retention and loyalty.
• Meet the high standards of professional conduct, turnaround time and accuracy set by the team

Requirements:
• 5.5 days working.
• Salary – 27k CTC.
• Excellent communication.
• Undergraduate can apply.
• Rotational Shifts (9 Hours)
• Immediate Joiners.
• Blended Process(Chat and Voice Process)
• Location – Jaipur.
• Interview Round: - HR > OPS >Versant
• Interview Mode: - Face to Face (Having Telephonic for Outstation Candidates.)

Share Resume at 7037 - 980 - 269

Job Type: Full-time

Salary: ₹20,000.00 - ₹27,000.00 per year

Schedule:
• Rotational shift

Education:
• Higher Secondary(12th Pass) (Preferred)

Language:
• English (Preferred)

Speak with the employer
+91 7037980269
Company Name: EBS

Apply

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