Customer Support Specialist
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Tele-Caller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
Responsibilities
Key Roles & Responsibilities: -
1. Handle many inbound and outbound calls to customers and clients.
2. Meet personal targets and work towards meeting team targets.
3. Maintain good customer relations.
4. Maintain records of the conversations with the customer and analyse the data.
5. Write and submit timely reports on performance, targets and customer queries.
6. Upsell other products wherever possible.
7. Day-to-day resolution and support to the sales team on queries and errors reported in Salesforce CRM.
8. Provide leads to the Salesforce team for different locations as per the company product sale requirements.
9. Maintain & create user details
10. Implementing feedback calls from various saloons or customers in order to get positive or negative response about company product experience.
11. Responsible for follow up and reporting related questions
12. Collaborate with internal teams and external partners to drive channel performance
13. Deal with all queries in a professional and courteous manner, in person, on the telephone or via e-mail within specified given time.
14. Coordinate with various departments (Sales & Marketing, Accounts, etc.) to ensure exceptional customer service.
Skills
1. Salary Offered – 17K to 25K pm
2. No. of Openings – 5
3. Qualifications – Graduation, Experienced (1-3 years) can apply
4. Office Timing – 10:30am to 7:00pm (6 days working Mon-Sat)
5. Office Location – 14, Marudhar Vihar, Khatipura Rd, Next to UCO Bank, Parivahan Nagar, Vaishali Nagar, Jaipur, Rajasthan - 302021
6. Real Estate Experience adds an advantage
7. Immediate Joiners Preferred
Qualification
• Qualifications – Graduation,
• Experience - 1-3 years
About the Company
Cosmetic Company
website: www.licknail.com/in
Responsibilities
Key Roles & Responsibilities: -
1. Handle many inbound and outbound calls to customers and clients.
2. Meet personal targets and work towards meeting team targets.
3. Maintain good customer relations.
4. Maintain records of the conversations with the customer and analyse the data.
5. Write and submit timely reports on performance, targets and customer queries.
6. Upsell other products wherever possible.
7. Day-to-day resolution and support to the sales team on queries and errors reported in Salesforce CRM.
8. Provide leads to the Salesforce team for different locations as per the company product sale requirements.
9. Maintain & create user details
10. Implementing feedback calls from various saloons or customers in order to get positive or negative response about company product experience.
11. Responsible for follow up and reporting related questions
12. Collaborate with internal teams and external partners to drive channel performance
13. Deal with all queries in a professional and courteous manner, in person, on the telephone or via e-mail within specified given time.
14. Coordinate with various departments (Sales & Marketing, Accounts, etc.) to ensure exceptional customer service.
Skills
1. Salary Offered – 17K to 25K pm
2. No. of Openings – 5
3. Qualifications – Graduation, Experienced (1-3 years) can apply
4. Office Timing – 10:30am to 7:00pm (6 days working Mon-Sat)
5. Office Location – 14, Marudhar Vihar, Khatipura Rd, Next to UCO Bank, Parivahan Nagar, Vaishali Nagar, Jaipur, Rajasthan - 302021
6. Real Estate Experience adds an advantage
7. Immediate Joiners Preferred
Qualification
• Qualifications – Graduation,
• Experience - 1-3 years
About the Company
Cosmetic Company
website: www.licknail.com/in
1 page views
Related listings
-
Tata Customer services jobs Part time / Full Time 12th passed Apply now JaipurCustomer CareTata Customer services jobs Part time / Full Time 12th passed Apply now - Calling, customer service, voice, support Candidate with good customer service skills would be preferred. Candidate should have 0 year of experience in Customer Support Voice P...2026/11/09
-
Flipkart International BPO Required Customer Care Executive Fresher...Customer CareFlipkart International BPO Required Customer Care Executive Fresher Candidates Hiring in both process, domestic as well as in international. • salary in domestic: - 8k-15k • salary in international: - 12k-20k • huge incentives. *both side cab. • shif...2026/11/09
-
7737727889 - Customer Service Associate Vodafone 4G Process Freshers JaipurCustomer Care7737727889 - Customer Service Associate Vodafone 4G Process Freshers Fresher Candidate Apply Day / Night shifts Available International Non-Voice Process Salary 15k to 20k Domestic BPO Salary-9k-15k Non-Voice Process, Telecalling Salary:INR 1,75,000 ...2026/11/09