Customer Support Representative
Published date: 2024/01/10
- Location: Ghaziabad, Uttar Pradesh, India
Job Description Grad/UG with min 1yr of exp into Customer Service. Excellent communication required. International Voice Exp Required.
Drop Resumes on hidden_email Contact :
Hiteshi (hidden_mobile)
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support
Drop Resumes on hidden_email Contact :
Hiteshi (hidden_mobile)
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support
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