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Customer Support Representative

Published date: 2024/01/10
  • Location: Jaipur, Rajasthan, India
Responsibilities: • Directly clients call as necessary to resolve stuck issues identified. • Respond responsibly and effectively to at least a certain section of Zendesk tickets or chats even before our US team shows up at 8 am. (Eg New Damage claim. Respond: So sorry, Pictures plz). • Be an analyst of our processes, sense opportunities for process improvement and automation • Support excel work, support Website and other marketplaces.
Company Name: Shopivana Jaipur, Rajasthan

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