Customer support - outbound caller

Benefits
Pulled from the full job description
Health insurance
Leave encashment
Paid sick time
Paid time off
Work from home
This is a permanent work from home opportunity. There is a fixed time and it is open for freshers.

To apply and take your 1st assessment test use the following link:

https://forms.gle/Z1M5DLzzuzmuX2DKA

Job Overview:

We are looking for a dedicated and fluent English speaker with excellent spoken and written communication skills to join our team as a Night Shift Outbound Caller. The ideal candidate will be comfortable making outbound calls during night hours, possess a neutral accent, and be committed to delivering clear and effective communication. This role requires a proactive attitude, the ability to handle conversations professionally, and a willingness to work in a dynamic and fast-paced environment during non-traditional hours.

Responsibilities:

Conduct outbound calls to clients during night hours, ensuring a high standard of communication and positively representing the company.
Demonstrate exceptional spoken and written English communication skills with a neutral accent, ensuring clarity and understanding during all interactions.
Maintain a high level of professionalism and courtesy while engaging with individuals over the phone, promoting a positive image of the company.
Follow provided scripts and guidelines to convey information accurately and effectively, while also adapting to the conversation as needed.
Engage with potential clients, answer queries, and provide information about products or services to generate interest and secure appointments or sales leads.
Record and update accurate information in the company's database, ensuring completeness and correctness of customer details and interactions.
Quickly adapt to changes in scripts, campaign goals, or communication strategies to meet evolving business needs.
Willingness to work during night hours to align with the target audience in various time zones.
Requirements:

Proficiency in spoken and written English is required.
Possess a neutral English accent for clear and easily understandable communication.
Prior experience in outbound calling, telemarketing, or customer service is an advantage.
Excellent verbal and written communication skills with a focus on clarity, persuasion, and professionalism.
Ability to adapt to different scenarios, conversations, and campaign requirements.
Demonstrate a customer-centric mindset, actively listening to customer needs and providing solutions.
Comfortable using calling software and CRM systems for effective call management.
Willingness to work during night hours as per the company's schedule.
How to Apply:

Interested candidates are invited to submit their resumes and a cover letter detailing their relevant experience to myisha@assistantscompany.com

Job Types: Full-time, Permanent, Fresher

Salary: ₹18,000.00 - ₹35,000.00 per month

Benefits:

Health insurance
Leave encashment
Paid sick time
Paid time off
Work from home
Schedule:

Night shift
Supplemental pay types:

Performance bonus
Language:

English (Preferred)
Shift availability:

Night Shift (Required)
Speak with the employer
+91 6379453055