Customer Support Officer (US Shift 07:30PM- 4:30AM)
Published date: 2026/11/06
- Location: Mohali, Punjab, India
ROLES AND RESPONSIBILITIES
· Take ownership of customer issues
· Troubleshoot problems and see them through to resolution
· Escalate unresolved issues to the appropriate internal teams
· Collect prompt and accurate feedback from customers
· Document knowledge in the form of solution articles
· Establishing relationships with the clients of the company.
· Attending meetings with clients or interacting with them via telephone or written communication.
REQUIRED EXPERIENCE, SKILLS AND QUALIFICATIONS
· Fresher or experienced both can apply. Candidates from an IT background will be preferred.
· Excellent English Communication skills
· Go-getter attitude
· Should be able to face challenges
Job Type: Full-time
Salary: Up to ₹300,000.00 per year
Benefits:
Food providedHealth insurance
Schedule:
Night shift
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Work Location: One location
Speak with the employer
+91-XXXXXXXXXX
· Take ownership of customer issues
· Troubleshoot problems and see them through to resolution
· Escalate unresolved issues to the appropriate internal teams
· Collect prompt and accurate feedback from customers
· Document knowledge in the form of solution articles
· Establishing relationships with the clients of the company.
· Attending meetings with clients or interacting with them via telephone or written communication.
REQUIRED EXPERIENCE, SKILLS AND QUALIFICATIONS
· Fresher or experienced both can apply. Candidates from an IT background will be preferred.
· Excellent English Communication skills
· Go-getter attitude
· Should be able to face challenges
Job Type: Full-time
Salary: Up to ₹300,000.00 per year
Benefits:
Food providedHealth insurance
Schedule:
Night shift
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Work Location: One location
Speak with the employer
+91-XXXXXXXXXX
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