Customer Support Manager Technical
Published date: 2026/11/08
- Location: Ahmedabad, Gujarat, India
Managing a team of representatives offering customer support.
# Overseeing the customer service process.
# Resolving customer complaints brought to your attention.
# Creating policies and procedures.
# Planning the training and standardization of service delivery.
# Selecting and hiring new staff.
# Monitoring the work of individual representatives and of the team.
# Conducting quality assurance surveys with customers and providing feedback to the staff.
# Possessing excellent product knowledge to enhance customer support.
# Maintaining a pleasant working environment for your team.
# Overseeing the customer service process.
# Resolving customer complaints brought to your attention.
# Creating policies and procedures.
# Planning the training and standardization of service delivery.
# Selecting and hiring new staff.
# Monitoring the work of individual representatives and of the team.
# Conducting quality assurance surveys with customers and providing feedback to the staff.
# Possessing excellent product knowledge to enhance customer support.
# Maintaining a pleasant working environment for your team.
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