Customer Support Manager-PVBU
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Position Summary with Job Responsibilities
The Customer Care Manager Position exists for securing & improving Tata Motors Service Business & Customer Satisfaction in the assigned Territory. This would be done through Channel Management by ensuring Workshop Profitability & Satisfaction and also Customer Delight -Both Customer Satisfaction & Dis-satisfaction Management by ensuring Aligned Network with Service Business Growth through Dealer Service in Inflow , Spare Parts Consumption , Process , Productivity & Service Marketing
Education
B Tech in Automobile or Mechanical
Work Experience
Minimum 3 years of experience in Automobile industry
Tata Motors Leadership Competencies
Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Leading Change - Recognizing the need for change, initiating and adapting to change
Driving Execution - Translating strategy into action and execution
Leading by Example - Encouraging and following ethical standards
Motivating Self and Others - Inspiring teams and individuals
Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Functional Competencies
Tags
The Customer Care Manager Position exists for securing & improving Tata Motors Service Business & Customer Satisfaction in the assigned Territory. This would be done through Channel Management by ensuring Workshop Profitability & Satisfaction and also Customer Delight -Both Customer Satisfaction & Dis-satisfaction Management by ensuring Aligned Network with Service Business Growth through Dealer Service in Inflow , Spare Parts Consumption , Process , Productivity & Service Marketing
Education
B Tech in Automobile or Mechanical
Work Experience
Minimum 3 years of experience in Automobile industry
Tata Motors Leadership Competencies
Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Leading Change - Recognizing the need for change, initiating and adapting to change
Driving Execution - Translating strategy into action and execution
Leading by Example - Encouraging and following ethical standards
Motivating Self and Others - Inspiring teams and individuals
Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Functional Competencies
Tags
1 page views
Related listings
-
Vacancy in Tech support Need Candidates For Customer...Customer Care ExecutiveVacancy in Tech support Need Candidates For Customer Care jobs in Jaipur Process: Customer Support (Voice) Salary: Max 28k + incentives cabs are available Five days working 24*7 shift timing • Candidates should have excellent communication. • Candida...2026/11/10
-
Customer Support ExecutiveCustomer Care Executive1. Job hours are from 10:00 PM to 5:00 AM 2. No joining fee. 3. After 1 or 2 months WFH can be given More about this Customer Support Executive job Batra Ventures Llp is aggressively hiring for the job profile of Customer Support Executive for 10 ope...2026/11/10
-
Hiring for International Chat ProcessCustomer Care ExecutiveCampaigns - Chat/ Voice/ Blended Process* Salary - : Up to 32000 CTC Location - Mohali/Jaipur - Graduate/ UG/ Fresher/ Experienced anyone can apply. - Candidates can apply from Tricity Only (Mohali, Chandigarh, Kharar, Zirakpur & Panchkula) - Exc...2026/11/10