Customer Support Executive✓New Delhi✓New Delhi

Published date: 2026/11/08
  • Location: Delhi, New delhi, India
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Customer Support Executive✓New Delhi✓New Delhi

walekidukan.com
New Delhi, Delhi
Apply on Post Free Job Website |
3 days agoFull–time
Cold Shot India requires Customer Support Executives for its operations based in Canada.

The role of the executives will be to man dispatch and support positions for its operations.

Work hours and holidays will be as per Canada's schedule.

Responsibilities and Duties

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries complaints, and comments, as well as actions, are taken. Process orders, forms, and applications.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Required Experience, Skills, and Qualifications

A clear and pleasant speaking voice and fluency in English are a must.

Good communications skills

Ability to listen and active problem-solving skills

Good interpersonal skills

Ability to handle pressure

Benefits

Initial training of the company software and CRM will be given.

Meals and snacks will also be provided.

Job Type: Full-time

Salary: ₹25,000.00 - ₹27,000.00 per month

Job Types: Full-time, Regular / Permanent, Fresher

Salary: From ₹27,000.00 per month
Company Name: walekidukan.com

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