customer support Executive - non voice
Published date: 2026/11/07
- Location: Jaipur, Rajasthan, India
About Us
The Wellness Shop is an eco-friendly wellness brand that provides a range of products that are organic and natural. We provide products catering to cosmetics, wellness, and healthcare segments. We launched in 2021, so yes we’re an early-stage startup but, within the last 4-5 months, we have launched 150+ premium products and have started hitting 400+ daily orders so we know our product's rules! TWS is funded by Logx ventures. We plan to create a brand that brings no-nonsense, simple, and natural products to the masses so we can all get some help taking care of our bodies.
Job Profile: Chat Process Executive.
Job Location: C-Scheme,Jaipur.
Here’s what you will do:
• Handling customer queries on Web Chat, Emails and Social Media
• Educate current and potential customers with product and service information
• Maintain accurate customer records
• Identify and escalate priority issues to the Team Leader and Ops Team
• Actively participate in team meetings
Here’s what you should have:
• A Bachelor’s degree from any stream if a Fresher
• Passionate about customer care
• Good typing skill
• Fluent in written and spoken English
• Positive attitude
You should apply if you:
• Love taking ownership of your work & enjoy the creative freedom that comes with it
• Aren’t scared to dream big, think scale, and chase big hairy audacious goals
• Want to work in a free, flexible, and performance-driven environment
• Are a scientist at heart - Try, test, validate, implement, scale. Run experiments - Data speaks!
Job Types: Full-time, Regular / Permanent
Salary: ₹13,000.00 - ₹25,000.00 per month
Benefits:
• Cell phone reimbursement
• Internet reimbursement
Schedule:
• Day shift
• Fixed shift
Supplemental pay types:
• Yearly bonus
Ability to commute/relocate:
• C - scheme, Jaipur - 302001, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Chat process: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
+91 9784706179
The Wellness Shop is an eco-friendly wellness brand that provides a range of products that are organic and natural. We provide products catering to cosmetics, wellness, and healthcare segments. We launched in 2021, so yes we’re an early-stage startup but, within the last 4-5 months, we have launched 150+ premium products and have started hitting 400+ daily orders so we know our product's rules! TWS is funded by Logx ventures. We plan to create a brand that brings no-nonsense, simple, and natural products to the masses so we can all get some help taking care of our bodies.
Job Profile: Chat Process Executive.
Job Location: C-Scheme,Jaipur.
Here’s what you will do:
• Handling customer queries on Web Chat, Emails and Social Media
• Educate current and potential customers with product and service information
• Maintain accurate customer records
• Identify and escalate priority issues to the Team Leader and Ops Team
• Actively participate in team meetings
Here’s what you should have:
• A Bachelor’s degree from any stream if a Fresher
• Passionate about customer care
• Good typing skill
• Fluent in written and spoken English
• Positive attitude
You should apply if you:
• Love taking ownership of your work & enjoy the creative freedom that comes with it
• Aren’t scared to dream big, think scale, and chase big hairy audacious goals
• Want to work in a free, flexible, and performance-driven environment
• Are a scientist at heart - Try, test, validate, implement, scale. Run experiments - Data speaks!
Job Types: Full-time, Regular / Permanent
Salary: ₹13,000.00 - ₹25,000.00 per month
Benefits:
• Cell phone reimbursement
• Internet reimbursement
Schedule:
• Day shift
• Fixed shift
Supplemental pay types:
• Yearly bonus
Ability to commute/relocate:
• C - scheme, Jaipur - 302001, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Chat process: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
+91 9784706179
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