Customer Support Executive (Night Shift
Published date: 2024/01/10
- Location: Amitasar, Panjab , India
Understanding the products and services provided by the company.
Preparing company policies and procedures.
Supporting the customer through an email ticketing system and phone calls.
Resolving customer complaints and queries.
Providing detailed information to customers.
Maintaining records of each phone call for future reference.
Offering exceptional customer service and satisfaction.
Following up with customers for any further information.
Taking feedback from the customers.
Negotiating the terms and conditions with the customer.
Contributing the work to the company’s knowledge base.
Maintaining a healthy relationship with the clients.
Adhering to the company’s rules and regulations.
Shift Timings: 8 PM-5 AM IST
Proficiency in English is must
Job Type: Full-time
Schedule:
Night shift
Education:
Bachelor's (Required)
Language:
English (Required)
Shift availability:
Night Shift (Required)
Expected Start Date: 01/06/2023
Preparing company policies and procedures.
Supporting the customer through an email ticketing system and phone calls.
Resolving customer complaints and queries.
Providing detailed information to customers.
Maintaining records of each phone call for future reference.
Offering exceptional customer service and satisfaction.
Following up with customers for any further information.
Taking feedback from the customers.
Negotiating the terms and conditions with the customer.
Contributing the work to the company’s knowledge base.
Maintaining a healthy relationship with the clients.
Adhering to the company’s rules and regulations.
Shift Timings: 8 PM-5 AM IST
Proficiency in English is must
Job Type: Full-time
Schedule:
Night shift
Education:
Bachelor's (Required)
Language:
English (Required)
Shift availability:
Night Shift (Required)
Expected Start Date: 01/06/2023
0 page views
Related listings
-
International Call Centre/BPO RepresentativeBPOHiring for International BPO Representatives -Chandigarh and Mohali for one of our leading MULTINATIONAL CLIENT in Chandigarh and Mohali. Job Title: International BPO Representatives Work Location: Chandigarh and Mohali Job Highlights: FRESHERS WITH ...2026/11/08
-
International BpoBPOThe primary job role of customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure ...2026/11/08
-
Top MNC BPO in Chandigarh is looking Candidates...BPOApply on Callcenterjob.co.in Top MNC BPO in Chandigarh is looking Candidates... WP-Buddy Sahibzada Ajit Singh Nagar, Punjab Apply on Callcenterjob.co.in 7 days agoFull–time WORK FROM OFFICE IN CHANDIGARH & MOHALI (ROTATIONAL SHIFTS) Plz ÂCall Sou...2026/11/08