Customer Support Executive-Frolic
Published date: 2026/11/08
- Location: Mumbai, Maharashtra, India
At Frolic, we are building an app for young India to play games, earn money and build fun social communities. Our vision is to become the go-to real money gaming app for casual Indian gamers by offering an impeccable gaming experience and a steady secondary income source.
Everybody these days is making products, everyone is hiring technology ninjas! We aren’t looking for ninjas, samurais or warriors, we are looking for YOU:
• If you know the difference between worKING and work-eh-ing
• You know when to stop, how to unwind and take a breakk!
• Unafraid to ask for help & unashamed to ask again
• If you are good at what you do & acknowledge when you mess up (We all mess up some time)
• You learn, execute, learn again and talk about the insights you gained
Then YOU are the chosen one that we are looking for….
We are looking for a Customer Support Specialist to assist our customers with technical problems and general queries when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.
Everybody these days is making products, everyone is hiring technology ninjas! We aren’t looking for ninjas, samurais or warriors, we are looking for YOU:
• If you know the difference between worKING and work-eh-ing
• You know when to stop, how to unwind and take a breakk!
• Unafraid to ask for help & unashamed to ask again
• If you are good at what you do & acknowledge when you mess up (We all mess up some time)
• You learn, execute, learn again and talk about the insights you gained
Then YOU are the chosen one that we are looking for….
We are looking for a Customer Support Specialist to assist our customers with technical problems and general queries when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.
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