Customer Support Executive (CSE) - Australian Voice Process

Published date: 2024/01/10
  • Location: Nashik, Maharashtra, India
• Provide exceptional customer support to Australian clients, handling inquiries, concerns, and issues professionally.
• Demonstrate excellent verbal and written communication skills to interact effectively with customers.
• Analyze and troubleshoot customer problems, ensuring swift and accurate resolutions.
• Acquire in-depth knowledge of products and services to provide relevant information to customers.
• Maintain accurate records of customer interactions and utilize support systems proficiently.
• Collaborate with internal teams to escalate and resolve complex issues.
• Collect and report customer feedback to improve service quality.
• Adhere to company policies, regulations, and quality standards while delivering support services.

Job Type: Full-time

Salary: ₹15,000.00 - ₹25,000.00 per month

Schedule:
• Day shift

Supplemental pay types:
• Performance bonus

Experience:
• Customer service: 1 year (Preferred)
• Call center: 1 year (Preferred)

Language:
• English (Preferred
Company Name: Smith & Lloyd Business Services LLP

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