Customer Support Executive (CSE)
Published date: 2024/01/10
- Location: bengaluru, Karnataka, India
Job details
No matching job preferences
Salary
₹20,000 - ₹25,000 a month
Job type
Full-time
Shift and schedule
Day shift
Benefits & Perks
Provident Fund, Health insurance, Paid time off, Paid sick time
Benefits
Pulled from the full job description
Health insurance
Paid sick time
Paid time off
Provident Fund
Full Job Description
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Can speak and write English fluently
Hiring Insights
Hiring 2 candidates for this role
Job activity
Posted 1 day ago
No matching job preferences
Salary
₹20,000 - ₹25,000 a month
Job type
Full-time
Shift and schedule
Day shift
Benefits & Perks
Provident Fund, Health insurance, Paid time off, Paid sick time
Benefits
Pulled from the full job description
Health insurance
Paid sick time
Paid time off
Provident Fund
Full Job Description
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Can speak and write English fluently
Hiring Insights
Hiring 2 candidates for this role
Job activity
Posted 1 day ago
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