Customer Support Executive (CSE)

International CSE (Customer Support Executive+ Upselling)
We are looking for a competitive and trustworthy, Customer Support Executive to help us build up our business activities. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction. We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.
Work Location: Azadpur(GT Road)
Night shift Timing : -
6:00pm to 3:00AM, 7:00pm to 4:00am / 9am to 6am (Both side can and meal facility)
Experience: Min. 1 year in any international process
Unlimited incentives
Candidates should be presentable
Excellent communication skills
Age below 35 years
Candidates must have their experience documents
Responsibilities:
Make inbound and outbound calls and chat with customer to promote and sell a product or service.
Create, maintain and update database of customers with complete information and emails. Consolidate existing customer base while building new customer base.
Monitor competitor’s products or services and create selling strategies for own products or services.
Handle customer needs and requirements.
Respond to customer inquiries and resolve.
· You will get the generated leads and convert into sales
Must Have Minimum Requirements
· Any graduate or an undergraduate can apply with min. experience of 1 year.
· Experience of handling an client’s outbound calls or product sale.
· Exceptional interpersonal skills.
· Excellent communication and interpersonal skills: Good verbal communicator and presenter
· Self-motivated and positive.
· Good Convincing power.