Customer Support Executive - Banking Process
Published date: 2024/01/10
- Location: Bengaluru , Karnataka, India
We are looking for Customer Care Executive to work as Virtual Relationship Manager (VRM) for one of the Leading Bank
JOB ROLES
Virtual Relationship Manager
• Managing relationships with customers.
• Conducting customer interviews.
• Identifying and communicating customer needs.
• Ensuring customer satisfaction.
• Resolving customer issues and concerns.
· Developing and implementing marketing strategies to grow the customer base.
The VRM is responsible for managing the entire Banking and Financial needs of the customer as a Single Point of Contact from the Bank. Additionally, a Product Specialist such as Investment Specialist / Business Banking Specialist along with Client Service Manager form the entire service team for each Client.
Location : Whitefield, Bangalore.
Shift – Day shift (Shift Timings: 9:30 am to 6:30 pm)
Skillset -1-year experience in Banking or Fresher's from Bcom stream.
Qualification: - Any Graduates
5.5 Days working 2-day week offs. 1st and 3rd Saturday will we working day
Please Note : No Btech / BE
Job Types: Full-time, Fresher
Salary: ₹19,500.00 - ₹22,500.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
• Monday to Friday
Supplemental pay types:
• Performance bonus
• Yearly bonus
Education:
• Bachelor's (Preferred)
Experience:
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred
JOB ROLES
Virtual Relationship Manager
• Managing relationships with customers.
• Conducting customer interviews.
• Identifying and communicating customer needs.
• Ensuring customer satisfaction.
• Resolving customer issues and concerns.
· Developing and implementing marketing strategies to grow the customer base.
The VRM is responsible for managing the entire Banking and Financial needs of the customer as a Single Point of Contact from the Bank. Additionally, a Product Specialist such as Investment Specialist / Business Banking Specialist along with Client Service Manager form the entire service team for each Client.
Location : Whitefield, Bangalore.
Shift – Day shift (Shift Timings: 9:30 am to 6:30 pm)
Skillset -1-year experience in Banking or Fresher's from Bcom stream.
Qualification: - Any Graduates
5.5 Days working 2-day week offs. 1st and 3rd Saturday will we working day
Please Note : No Btech / BE
Job Types: Full-time, Fresher
Salary: ₹19,500.00 - ₹22,500.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
• Monday to Friday
Supplemental pay types:
• Performance bonus
• Yearly bonus
Education:
• Bachelor's (Preferred)
Experience:
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred
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