Customer Support Executive
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
The ideal candidate should showcase the following skills
Fluent communication skills in English (C1 Communication) and Hindi
Proven customer support experience of 1-3 years
Engaging with customers and earning their trust
Building sustainable relationships with customers
Patient, empathetic, self-motivated
Roles and Responsibilities
Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
Taking inbound calls from customers to resolve any queries or complaints
Accurately explaining all the details of our products
Ensuring maximum customer satisfaction
Having inside-out knowledge of our product
Responding to customer emails
Job Types: Full-time, Regular / Permanent
Job Types: Full-time, Permanent
Salary: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Flexible schedule
Health insurance
Provident Fund
Schedule:
Day shift
Monday to Friday
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Bengaluru - 560087, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 2 years (Required)
Expected Start Date: 15/12/2023
Fluent communication skills in English (C1 Communication) and Hindi
Proven customer support experience of 1-3 years
Engaging with customers and earning their trust
Building sustainable relationships with customers
Patient, empathetic, self-motivated
Roles and Responsibilities
Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
Taking inbound calls from customers to resolve any queries or complaints
Accurately explaining all the details of our products
Ensuring maximum customer satisfaction
Having inside-out knowledge of our product
Responding to customer emails
Job Types: Full-time, Regular / Permanent
Job Types: Full-time, Permanent
Salary: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Flexible schedule
Health insurance
Provident Fund
Schedule:
Day shift
Monday to Friday
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Bengaluru - 560087, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 2 years (Required)
Expected Start Date: 15/12/2023
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