Customer Support Executive

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Customer Support Executive

Elite Business Solution
Jaipur, Rajasthan
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12 hours ago
Full–time
We are currently hiring for the position of International BPO Customer Care Representative in Jaipur. As a Customer Care Representative, your primary responsibilities will include answering customer calls in a professional manner, providing information about products and services, processing orders and applications, and addressing customer inquiries and complaints. You will be expected to maintain accurate records of customer interactions and transactions, including details of inquiries complaints, and comments. Additionally, you will follow up with customers to ensure that appropriate actions are taken on their requests. For any unresolved customer grievances or special requests, you will refer them to designated departments for further investigation.

Requirements:
• Strong communication skills, both verbal and written
• Ability to actively listen and effectively problem-solve
• Strong interpersonal skills for engaging with customers
• Ability to perform under pressure and meet performance targets
• Basic computer skills for data entry and documentation
• Experience in handling US customers over calls or chat
• Customer care experience preferred
• Excellent communication skills are required

Additional Benefits:
• 15 days guest house accommodation for outstation candidates
• Virtual interviews available for outstation candidates

To apply for this position, please share your resume via WhatsApp to Anjali at 8279384921.

Join our team and become a part of our dynamic International BPO customer care center in Jaipur. We offer a supportive work environment, growth opportunities, and the chance to work with a diverse team.

Apply now and take the first step towards a rewarding career