Customer Support Executive
Published date: 2024/01/10
- Location: Ahmedabad, Gujarat, India
Company Overview
Join the team at Latteys Industries Limited, a leading machinery manufacturing company based in India. We are seeking a Customer Support Executive with a friendly and professional attitude to join our team. With over 1 year of experience required and a degree in any field, you will have the opportunity to communicate with customers via email and voice calls, process orders, and resolve complaints.
Role And Responsibilities
• Maintain a positive, empathetic and professional attitude toward customers at all times.
• Respond to customer inquiries promptly.
• Communicate with customers through Email/voice calls.
• Communicate and coordinate with colleagues as necessary.
• Acknowledge and resolve customer complaints.
• Know the workflow inside and out so that you can answer questions.
• Process orders, applications, and requests.
• Keep records of customer interactions, transactions, comments, and complaints
Join the team at Latteys Industries Limited, a leading machinery manufacturing company based in India. We are seeking a Customer Support Executive with a friendly and professional attitude to join our team. With over 1 year of experience required and a degree in any field, you will have the opportunity to communicate with customers via email and voice calls, process orders, and resolve complaints.
Role And Responsibilities
• Maintain a positive, empathetic and professional attitude toward customers at all times.
• Respond to customer inquiries promptly.
• Communicate with customers through Email/voice calls.
• Communicate and coordinate with colleagues as necessary.
• Acknowledge and resolve customer complaints.
• Know the workflow inside and out so that you can answer questions.
• Process orders, applications, and requests.
• Keep records of customer interactions, transactions, comments, and complaints
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