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Customer Support Executive

Published date: 2024/01/10
  • Location: Bengaluru,, , Karnataka, India
Responsibilities
• Make sure customer queries are solved quickly with a high degree of satisfaction.
• Handle customer complaints across email, phone, social media, and live chat.
• Maintain and improve customer service SLA's.
• Look for ways to improve our service quality via root-cause analysis.
• Help build a customer-centric company culture.
• Collaborate closely with our teams.

Requirements
• Bachelor's Degree.
• Excellent English writing and speaking skills.
• Detail-oriented.
• Ability to speak Hindi.
• Key Skills: Chat support/assistance.
Company Name: DriveU Bengaluru, Karnataka

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