Customer Support Executive
Published date: 2024/01/10
- Location: ahemdabad, Gujarat, India
Job details
No matching job preferences
Salary
₹12,561 - ₹17,510 a month
Job type
Full-time
Shift and schedule
Day shift
Full Job Description
Designation: Customer Support Executive
About Bullspree:
Bullspree is an experiential stock market gaming and learning mobile app. Founded by seasoned stock market professionals and IIT Alumni. With the vision to make stock market knowledge accessible to every Indian household. Renowned Industry Veterans like promoters of IIFL Wealth, and Dineout co-founders among others back the venture.
About the role:
As a Customer Support Executive, you will be responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service to our clients. You will work closely with our sales and marketing teams to ensure customer satisfaction and retention.
Key Responsibilities:
Responding to customer inquiries through various channels, including phone, email, and chat
Resolving customer issues and complaints in a timely and efficient manner
Providing product and service information to customers
Maintaining accurate customer records in our CRM system
Collaborating with internal teams to resolve customer issues and improve customer satisfaction
Identifying and escalating customer issues to the appropriate team member
Maintaining a high level of professionalism and empathy when interacting with customers
Meeting or exceeding customer service expectations and goals
Staying up-to-date with product and service information and updates
Qualifications:
Bachelor's degree in a relevant field or equivalent work experience
Excellent communication skills, both written and verbal
Customer service or sales experience preferred
Ability to work independently and as part of a team
Salary:
The salary for this position will be competitive and based on experience
Job Type: Full-time
Salary: ₹12,561.34 - ₹17,510.34 per month
Schedule:
Day shift
Speak with the employer
+91 9145800779
No matching job preferences
Salary
₹12,561 - ₹17,510 a month
Job type
Full-time
Shift and schedule
Day shift
Full Job Description
Designation: Customer Support Executive
About Bullspree:
Bullspree is an experiential stock market gaming and learning mobile app. Founded by seasoned stock market professionals and IIT Alumni. With the vision to make stock market knowledge accessible to every Indian household. Renowned Industry Veterans like promoters of IIFL Wealth, and Dineout co-founders among others back the venture.
About the role:
As a Customer Support Executive, you will be responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service to our clients. You will work closely with our sales and marketing teams to ensure customer satisfaction and retention.
Key Responsibilities:
Responding to customer inquiries through various channels, including phone, email, and chat
Resolving customer issues and complaints in a timely and efficient manner
Providing product and service information to customers
Maintaining accurate customer records in our CRM system
Collaborating with internal teams to resolve customer issues and improve customer satisfaction
Identifying and escalating customer issues to the appropriate team member
Maintaining a high level of professionalism and empathy when interacting with customers
Meeting or exceeding customer service expectations and goals
Staying up-to-date with product and service information and updates
Qualifications:
Bachelor's degree in a relevant field or equivalent work experience
Excellent communication skills, both written and verbal
Customer service or sales experience preferred
Ability to work independently and as part of a team
Salary:
The salary for this position will be competitive and based on experience
Job Type: Full-time
Salary: ₹12,561.34 - ₹17,510.34 per month
Schedule:
Day shift
Speak with the employer
+91 9145800779
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