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Customer support Executive

Published date: 2024/01/10
  • Location: delhi, Delhi, India
Full Job Description
Hiring!!! Hiring!!! Hiring!!!

We're #hiringa Customer Support Executive for Language Expert in South Delhi.

Company Name – bijnis (www.bijnis.com)
Hiring For – CX (Regional language)- Tamil & Telugu
Working - 6 Days
Location - Location - Mohan Estate - South Delhi
Experience Required – 2-4 Years / Fresher
Industry -Footwear and Apparel

Key skills

- Should speak a fluent Tamil+Telugu+Hindi/English
- Should have a minimum of 1-year experience in Customer Service/Experience
- Can do 150+ calls in a day
- Problem-Solving and Retention Skills
- Multi-tasking
- Basic Excel knowledge
- Should be comfortable with CRM Calling

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to
Company Name: Arts to Heart

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