Customer Support Executive

Mega Walk-in drive at Chennai location on 14th May’23 (Sunday)

Process: Vodafone(WebChat): .
• Any Graduate from a recognized Institute or University in any discipline.
• Minimum 1-Year experience in any Customer Service (E-mail or Chat/Telecom Voice).
• Graduates who know to Read and Write Hindi will be an added advantage. (Freshers also eligible).
• Rotational Shift – 6 Days Working/1-day rotational week off.
• Shift Timing - 7 AM to 1 AM (Any 9 hours shift). (One Way Cab Drop Facility).
• Salary – 19CTC and 15 Take Home.

Round Of Interview:

1. HR Round.

2. Ops Round.

3. Pmaps Assessment.

Process Name: DBS HRO

Job Description:

Synopsis:

Customer service for credit cards. Calls will be received on new hotline(toll-free number) as well as Inbound

calls- customer service.

Requirement:
• Graduation mandatory
• 5 Days working.
• Rotational Week Off
• Rotational shifts 8am to 8pm (24/7).
• Fresher or any experience in any BPO.
• Language- English/Hindi

Salary: 21 K CTC

Take Home – 17

Interviews:

1. HR Round

2. Versant voice(5 or 6 cut off)

3. Ops Round

4. Client Round

--------------------------------------------------------------------------------------------------------------------------------------------

--------------------------------------------------------------------------------------

Process Name: DBS INBOUND

Job Description:

Synopsis:

Customer service for credit cards. Calls will be received on new hotline(toll-free number) as well as Inbound

calls- customer service.

Requirement:
• Graduation mandatory
• 6 Days working/One Day Rotational Week Off
• Rotational shifts 8am to 8pm (24/7).
• Fresher or any experience in any BPO.
• Language- English/Hindi

Salary: 21 K CTC

Take Home – 17 TH

Interviews:

1. HR Round

2. Versant voice (5 or 6 cut off)

3. Ops Round

4. Client Round

Process Name: DBS OUTBOUND

Synopsis:

Customer service for credit cards. Calls will be received on new hotline(toll-free number) as well as outbound

calls- customer service.

Requirement:
• Graduation mandatory
• 6 Days working/Sunday Week Off
• Day Shift 10 AM to 7 PM.
• Minimum 6 months experience in any BPO Customer Service/Tele Sales.
• Language- English/Hindi

Salary: 21 K CTC

Take Home – 17.

Interviews:

1. HR Round

2. Versant voice (5 or 6 cut off)

3. Ops Round

4. Client Round