Customer Support Executive
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
Designation Location of work Experience Type of Employment Joining : Customer Support Executive : HSR Layout, Bangalore : 1-3 : Permanent, Full time : Immediate What do we look for? A Customer Support executive will be responsible for the end to end customer support within the organization.
Must have the ability to clear the customer issues on time with in the specific time and also assign and clients and business.
Responsibilities and Duties Managing the orders efficiently. Handling both B2C and B2B customers through chat or calls. Creating tickets and managing accordingly. Assigning orders to mechanics and ensuring the order is fulfilled efficiently. Follow-up with customers and mechanics. Ensure to provide the best customer experience. Creating daily reports in terms of order counts. Whom do we look for? Any Higher Education Experienced candidate is preferred. Good communication skills. Ability to handle multiple requirements in multiple locations Have Good knowledge to handle client. Should have good knowledge on order fulfillment. English, Hindi, Kannada, Telugu, Tamil, Malayam minimum four languages is mandatory.
About Ready
Assist:
ReadyAssist is an AutoTech startup trying to solve the problems in roadside emergency assistanc e, solving the growing demand for onspot and doorstep service due to the faster adaptation of EVs and enable deeper EV charging/swapping infrastructures; all these through our robust business process, Deep tech and optimization in ground ops.
ReadyAssist is also working on the idea of bringing cleanTech closer to customers through its special EV initiative called GRID, thus joining the global vision of bringing down the carbon emissions to zero
Must have the ability to clear the customer issues on time with in the specific time and also assign and clients and business.
Responsibilities and Duties Managing the orders efficiently. Handling both B2C and B2B customers through chat or calls. Creating tickets and managing accordingly. Assigning orders to mechanics and ensuring the order is fulfilled efficiently. Follow-up with customers and mechanics. Ensure to provide the best customer experience. Creating daily reports in terms of order counts. Whom do we look for? Any Higher Education Experienced candidate is preferred. Good communication skills. Ability to handle multiple requirements in multiple locations Have Good knowledge to handle client. Should have good knowledge on order fulfillment. English, Hindi, Kannada, Telugu, Tamil, Malayam minimum four languages is mandatory.
About Ready
Assist:
ReadyAssist is an AutoTech startup trying to solve the problems in roadside emergency assistanc e, solving the growing demand for onspot and doorstep service due to the faster adaptation of EVs and enable deeper EV charging/swapping infrastructures; all these through our robust business process, Deep tech and optimization in ground ops.
ReadyAssist is also working on the idea of bringing cleanTech closer to customers through its special EV initiative called GRID, thus joining the global vision of bringing down the carbon emissions to zero
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