Customer Support executive

Huge Requirements for Top MNC's!!

Walk in with Resume, walk out with offer letter,

One day interview process... two rounds of interview

Job Description
• Freshers or Experience in any sales, Inside Sales, Banking process/customer service,BPO background from Banking process, MBA freshers, BE/Btech can also apply
• Salary: INR 1,00,000 – 3,00,000 P.A. Incentives
• Industry:BPO / Call Centre / ITES
• Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
• Role Category:Voice
• Role:Associate/Senior Associate
• Employment Type:Permanent Job, Full Time

About The Company

NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 50 lakh customers, it has grown 10X in last one year. With three rounds of funding of $71 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic, SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 900+ people.

Role and Responsibility – Sales Champion
• Identifies business opportunities by identifying prospects
• Sells products by establishing contact and developing relationships with

prospects; recommending solutions
• Outbound calling on data collected through lead generation activities /

secondary data sources
• Daily follow-ups on older leads and work on new leads
• Maintains quality service by establishing and enforcing organization

standards
• Must be energetic, well-spoken, eager to close sales deals and generate

revenue for the organization.

Role and Responsibility – Customer Relationship Manager
• Act as relationship manager for the Paid customers of NoBroker
• Build sustainable relationships and trust with customer accounts through

open and interactive communication
• Identify and assess customers needs
• Service customer in finding the right tenant / house as per the requirement

of customer
• Dial outbound and attend inbound calls of customer and leads
• Use internal tools and methods to provide best possible service to the

customer
• Negotiate with leads on behalf of customer
• Keep customer up-to date on the progress of his account
• Follow communication procedures, guidelines and policies.

Go extra mile to provide excellent customer service.

Regards

Sravani N S.

HR-Executive

Sarjapur Road.

Skills:- Customer Support, Customer Service, Voice processing and Communication Skills