Customer Support Executive
Published date: 2024/01/10
- Location: Hyderabad, Telangana, India
1. Handling customer queries on Calls, and reverting back to the client with updates from the team to the client.
• Maintaining a detailed and accurate record of all client details and communications.
• Ensuring to respond to the client queries in a professional and timely manner.
• Work effectively individually, as well as within a Team in a Client Servicing environment.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
• Maintaining a detailed and accurate record of all client details and communications.
• Ensuring to respond to the client queries in a professional and timely manner.
• Work effectively individually, as well as within a Team in a Client Servicing environment.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
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