Customer Support Executive
Published date: 2024/01/10
- Location: Chennai, Tamil Nadu, India
Job Description:
Build sustainable relationships of trust through open and interactive communication
Maintain records of customer interactions, customer accounts
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that the customers feel supported and valued
Engaging in active listening with callers, confirming or clarifying information as needed
Building lasting relationships with clients and other call centre team members based on trust and reliability
Build sustainable relationships of trust through open and interactive communication
Maintain records of customer interactions, customer accounts
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that the customers feel supported and valued
Engaging in active listening with callers, confirming or clarifying information as needed
Building lasting relationships with clients and other call centre team members based on trust and reliability
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