Customer Support Executive

Customer Support Executive
WeDigTech - Jaipur, Rajasthan
Job details
No matching job preferences
Salary
From ₹25,000 a month
Job type
Full-time
Shift and schedule
Weekend availability
Flexible shift
Night shift
Rotational shift
Benefits & Perks
Health insurance
Qualifications
International Voice Process: 1 year (Required)

Night Shift (Required)

English (Required)

Benefits
Pulled from the full job description
Flexible schedule
Health insurance
Full Job Description
Roles & Responsibilities:

1. We are looking for someone to review chat and incoming inquiries to support our customer service team on evenings and weekends.

2. The ideal candidate is someone who has 1-3 years of experince in International customer support process (both Voice & Non-voice)

3. Candidate should be excellent in English communication(Written & Verbal) and good with MS Office.

4. The candidate will need to gain comfort with our web port to look up customer information and provide updates on progress.

5. Regular communications with team through slack and track the follow-ups to customer satisfaction.

6. Comfortable working on festival holidays & in rotational shift, specifically in night shift.

Prefered Candidate:
1. Bachelor's degree is a must.
2. Minimum 1 year experience on International Voice process
3. Excellent English verbal and written communication skills.
4. Sound knowledge of MS Office.
5. A quick learner.
6. Must be comfortable with night shifts.

Job Type: Full-time

Salary: From ₹25,000.00 per month

Benefits:

Flexible schedule
Health insurance
Schedule:

Night shift
Rotational shift
Ability to commute/relocate:

Jagatpura , Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

International Voice Process: 1 year (Required)
Language:

English (Required)
Shift availability:

Night Shift (Required)
Speak with the employer
+91-XXXXXXXXXX