Customer Support Executive
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
TELEPERFORMANCE JD
(WORK FROM OFFICE ONLY)
Interview Process of Adobe Process:
Steps Process to be followed :-
Step 1 HR Round
Step 2 Operations Round (Zoom Call)
Job Description:
o Minimum Qualification (10+2) (Fresher/Experienced)
o Comfortable working in Night Shifts with excellent English communication skill for International Voice Standards.
o 6 days working & 1 rotational week off (6 week off in a month)
o Should have all relevant documents o Versant min. 58 to qualify for o Salary: 27k CTC, 23k In-Hand
Important/ Mandatory Note:
Candidates who have applied in last 3 months and are pursuing a Regular Course are not applicable.
Night Shift is mandatory as the team works 24x7.
To complete the online assessment desktop or Laptop with webcam and headphone is mandatory.
Test is not compatible on mobile phone.
Post receiving the link the assessment must be completed within 24 hrs.
It is mandatory to have excellent English communication skill to be eligible
Versant threshold:
Client AMAZON
Process Seller NA
Skilset Blended
Job Description:
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Knowledge and Skills Required Communication Skills:
Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently. Problem Solving Skills:
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
Qualifications Required
Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply. You may apply on the link provided below
APPLY HERE- https://forms.gle/NQK8UAzpuZftCLCa9
Salary Package:
Salary
CTC 27,000/-
PLI NA
Monthly Salary Package (Salary+PLI)
UPTO 34K CTC
(WORK FROM OFFICE ONLY)
Interview Process of Adobe Process:
Steps Process to be followed :-
Step 1 HR Round
Step 2 Operations Round (Zoom Call)
Job Description:
o Minimum Qualification (10+2) (Fresher/Experienced)
o Comfortable working in Night Shifts with excellent English communication skill for International Voice Standards.
o 6 days working & 1 rotational week off (6 week off in a month)
o Should have all relevant documents o Versant min. 58 to qualify for o Salary: 27k CTC, 23k In-Hand
Important/ Mandatory Note:
Candidates who have applied in last 3 months and are pursuing a Regular Course are not applicable.
Night Shift is mandatory as the team works 24x7.
To complete the online assessment desktop or Laptop with webcam and headphone is mandatory.
Test is not compatible on mobile phone.
Post receiving the link the assessment must be completed within 24 hrs.
It is mandatory to have excellent English communication skill to be eligible
Versant threshold:
Client AMAZON
Process Seller NA
Skilset Blended
Job Description:
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Knowledge and Skills Required Communication Skills:
Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently. Problem Solving Skills:
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
Qualifications Required
Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply. You may apply on the link provided below
APPLY HERE- https://forms.gle/NQK8UAzpuZftCLCa9
Salary Package:
Salary
CTC 27,000/-
PLI NA
Monthly Salary Package (Salary+PLI)
UPTO 34K CTC
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